An industry as robust and ancient as finance can hardly exist
without depending on some key fundamentals that act as its backbone, and regulation
is one such cornerstone that carries the weight of providing stability and
security to the industry around the world. Strict monitoring and thorough
regulatory processes provide the framework for financial institutions to
service their customers across a variety of channels, and today these channels
are expanding through FinTech as it propels digital finance into unprecedented
stardom.
Enter RegTech (regulatory technology), FinTech’s pillar of
support that aims to digitally transform the regulatory aspect of financial
institutions by facilitating compliance processes and the general transition to
digital. RegTech is the virtual version of its physical counterpart, and a
critical enabler of FinTech, because simply finance cannot prosper without regulation
that guarantees the best possible outcome for all parties involved. Even if
certain financial institutions are still reluctant to make the transition into
digital as of yet, RegTech can still empower regulatory compliance and speed it
up dramatically due to its innate digital nature.
Regulatory obligations can vary greatly depending on the
financial services being offered by different FIs, and the process is a
continuous one due to the constantly changing nature of rules and regulations.
This adds to the complexity of satisfying customers and catering to their
dynamic financial needs; needs that are increasingly driven forward by a hunger
for convenience and innovation.
As financial technology advances in all areas at a rapid
pace, regulatory processes is always there to govern its laws and ensure that
all parties have their rights preserved and their demands met in compliance
with the law. RegTech companies today are employing their own innovative
approaches to enhancing the quality, speed and simplicity of meeting complex
regulations. Existing and emerging technologies like artificial intelligence
(AI), machine learning (ML) and natural language processing software are all
being adopted more and more by FinTechs themselves and also by FIs expanding
into tech; as such, RegTech needs to find ways to implement these concepts and rise
to the challenge of keeping up with the entities that they regulate. This is
also a dynamic challenge that needs constant updating and close tracking,
seeing as the rapidly changing technology landscape keeps on demanding revised
processes to accommodate these changing requirements.
To understand how RegTech came to be relevant, we need to
revisit its origins in relation to these breakthrough advancements. Artificial
Intelligence (AI) and Machine Learning (ML) are increasingly sought after for enabling
the automation of systematic processes and for speedy and reliable analysis of
huge data sets; a notion that greatly aligns with regulatory compliance and its
general application to the digital finance ecosystem. AI began to catch on in
the commercial world during the 2010s, a decade that set the stage for a lot
technological innovation that we use today. Deep learning and neural networks
enabled us to allow machines to “learn” as opposed to creating labor-intensive
programs that require a lot of time and effort. After this point, companies
started leveraging the capabilities of AI and ML to disrupt and innovate in
different sectors, and this new power held tangible advantages in regards to
its application on the regulatory industry. RegTech became an emerging
technology that financial firms were skeptical of in the beginning, and for
good reason; the regulatory compliance industry had developed itself over many
years and had reached a point of near perfection with hardly any margin of
error. Now this disruptive force was threatening this state of near perfection
and financial institutions were not buying it. However investors acknowledged
the potential and depth of regulatory technology, and investments started pouring
in as RegTech applications proved their worth, elevating the new concept from
innovation to the maturity phase and enabling RegTech companies to convince
financial institutions of the real and tangible value they present.
Forward to today, the use of RegTech as increasingly
important trend is applied to more and more areas of finance, as both
traditional financial institutions and FinTech companies benefit from digital
regulatory compliance processes. Real-world examples of RegTech today are an
abundance, including providing solutions in data management and quantitative
analysis for banks and FIs to process big data and utilize the results in more efficient
decision-making, KYC (Know Your Customer) and customer authentication procedures,
and fraudulent activities and money laundering detection through deep learning
algorithms. RegTech also offers key solutions in the areas of knowledge
management, risk management, tax management, regulatory change management and
workflow automation.
The speed and reliability of technology enables the
reallocation of resources from these once-manual operations to other areas
inside FIs, leading to reduced costs, enriched data, better efficiency and
more. However, the advantages of technology don’t come without their challenges
and associated risks, an idea that is especially pertinent when it comes to
finance. There is a looming danger of cybercrime that persists in the minds of
consumers and institutions alike, and this is an issue that needs ongoing
attention and vigilance by RegTech companies in regards to their counter-fraud
measures.
Despite the risks involved, innovative RegTech and FinTech
companies are filling gaps and providing faster and more convenient ways of
handling tasks that were once met with resistance and uncertainty by financial
institutions. Technology today is revamping conventional finance to make
services more accessible while reducing cost and time spent, in addition to
providing several financial inclusion opportunities for the unbanked and underserved
populations. RegTech is proving itself to be a valuable addition to the digital
finance industry, as regulators and financial institutions alike embrace the
change and reap the benefits of a successful union; a union whose rewards
outweigh its risks so far.
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