Lead product design, development and release process for assigned products and maintain the product development road map
Coordinate the collection, description, analysis and prioritization of requests for new product functionality from customers and prospects
Create detailed use cases, business requirements, and marketing requirements
Support marketing, sales and support through leading the development and maintenance of various technical marketing collateral including application notes, FAQs, product notes, user guides, field training presentations, online marketing content and demos
Develop hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weaknesses
Coordinate the beta testing of new products and features. Document and report problems and recommend solutions/improvements to program managers. Participate in product performance benchmarking activities.
Perform product demonstrations at trade shows, online seminars, and other events
Document answers to customer technical questions that cannot be answered by sales staff or product support specialists using existing documentation.
3-7 years of product management experience for enterprise software or network management company
Strong technical networking background is required
Strong problem-solving skills along with excellent verbal and written communication skills
Ability to effectively interface with customers
Must have experience with cross-functional teams that include engineering, sales, and marketing staff
Must be able to effectively interact and communicate with executive management
BA/BS (degree in a technical field preferred); MLS/MLIS preferred
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