Technical Product Manager

13 June 2019
Technical Product Manager

Responsibilities

  • Serve as primary product expert and evangelist.
  • Lead product design, development and release process for assigned products and maintain the product development road map
  • Coordinate the collection, description, analysis and prioritization of requests for new product functionality from customers and prospects
  • Create detailed use cases, business requirements, and marketing requirements
  • Support marketing, sales and support through leading the development and maintenance of various technical marketing collateral including application notes, FAQs, product notes, user guides, field training presentations, online marketing content and demos
  • Develop hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weaknesses
  • Coordinate the beta testing of new products and features. Document and report problems and recommend solutions/improvements to program managers. Participate in product performance benchmarking activities.

Additional responsibilities

  • Perform product demonstrations at trade shows, online seminars, and other events
  • Document answers to customer technical questions that cannot be answered by sales staff or product support specialists using existing documentation.

Job Requirements

  • 3-7 years of product management experience for enterprise software or network management company
  • Strong technical networking background is required
  • Strong problem-solving skills along with excellent verbal and written communication skills
  • Ability to effectively interface with customers
  • Must have experience with cross-functional teams that include engineering, sales, and marketing staff
  • Must be able to effectively interact and communicate with executive management
  • BA/BS (degree in a technical field preferred); MLS/MLIS preferred

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